When will my tracking information appear?
You should see tracking events within 24-48 hours after your package is processed at one of our facilities.

When should I expect delivery?
Once your package has been processed, delivery is based on the service that the sender of your package selected. For packages destined to the United States it will be delivered by your US Postal carrier at the time they typically deliver all of your mail. For international destined packages your package will be delivered to your location by the local delivery vendor for that destination.

Who do I contact if I haven't received my package?
If you have not received your package please contact the merchant that sold you the product. If the merchant is unable to provide an updated status of your package and you haven't received it after 15 days from the shipping date then fill out this search form. BoxC will attempt to find and return your lost package, but submitting a search does not guarantee a successful outcome.